If you want your business to grow, you need a steady stream of new customers. To get new customers, you need to generate leads—people interested in your offer. The more high-quality leads you bring in, the more opportunities your sales team has to turn them into paying customers.
In this guide, we'll walk through some of the best ways to generate leads and, more importantly, how to nurture them until they're ready to buy. Whether you're focusing on SEO, Google Ads, or social media, there are multiple strategies to explore.
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A sales lead is someone who has shown interest in your business—whether by engaging with your website, responding to an ad, or signing up for your newsletter. Not all leads are equal, though. Some are just browsing, while others are actively looking to buy. The trick is knowing which leads are worth your time and focusing your efforts on converting them.
A lead only becomes a valuable prospect when you determine their level of interest and fit. This is where having a solid lead-generation strategy makes all the difference. Otherwise, you risk filling your pipeline with people who would never buy in the first place.
You must identify the people who will never buy from you as quickly as possible and remove them from your pipeline, as you will waste valuable time chasing and talking to these people.
Your current customers are your best advocates. If they love your product or service, they'll be happy to recommend you. A customer referral program—where you offer a discount or incentive for every successful referral—can be a powerful way to bring in quality leads. Personal recommendations carry weight; these leads are more likely to convert because they already trust your business.
Not every business in your industry is a competitor. In fact, many could be excellent referral partners. If you offer web design services, partnering with a graphic design or SEO agency makes perfect sense. When their clients need a new website, they send them your way. When your clients need SEO, you send them back. Everyone wins, and you both get a steady stream of pre-qualified leads.
Email marketing is an effective way to stay in touch with prospective customers who aren't ready to buy yet. A well-crafted email sequence can keep your business at the front of their minds, gradually building trust until they're ready to make a move. Use automated email sequences that include helpful content, special offers, and reminders to re-engage past customers.
Social media is one of the most powerful lead-generation tools available. But to make it work, you must go beyond posting updates. Engage with your audience, answer their questions, and use targeted ads to put your business in front of the right people. Not sure where to start? Our social media marketing services can help you turn likes into leads.
Face-to-face connections still matter, even in a digital world. Attending networking events, trade shows, and industry meetups can put you in front of potential customers and partners. When you make a great impression, people remember you—which can turn into business. With networking consistency is king so make sure you are regularly attending events.
Just because a prospect didn't buy the first time around doesn't mean they never will. Maybe they weren't ready or chose a competitor who didn't deliver. An efficient way of following up with old leads is to add them to your newsletter mailing list.
However nothing beats a quick follow-up email or call a few months down the line can turn an old lead into a new sale. Make it a habit to check in regularly with past leads—you never know when their needs might have changed.
Your website should be a lead-generation machine. That means having clear calls to action, easy-to-use contact forms, and valuable content that encourages visitors to get in touch. SEO plays a big role here—if your website isn't showing up on Google, you're missing out on a huge pool of potential leads.
If you're unsure whether your website is up to scratch, get a free website and SEO review.
Generating leads is just the first step. Once they're in your funnel, you need to guide them towards making the next step. Here's how to do it:
A good customer relationship management (CRM) system can help you track interactions with leads, follow up at the right time, and personalise your outreach. The more you know about a lead's interests and behaviour, the easier it is to close the deal.
A good CRM will also allow you to automate communication with your leads.
Click here to learn more about CRMs and how they can help with automate your marketing.
People don't want to feel like just another number. Whether you're emailing, calling, or messaging on social media, make sure your outreach is personal. Use their name, reference past conversations, and tailor your message to their specific needs.
A simple way of doing this is to ensure that you are referring to your customers by their name and talking about the subjects they are interested in. Your CRM should allow you to segment your prospects by location, interests, or any other way that is appropriate for your market.
Don't jump straight to the hard sell. Instead, provide value upfront—whether it's a free consultation, an informative blog post, a helpful resource or even just some advice. When people see that you genuinely want to help them, they're much more likely to trust you and eventually buy from you. Even if they do not buy from you, it will positively affect your reputation, which in turn builds trust and generates leads.
Most leads won't convert on the first contact. It often takes multiple touchpoints before someone is ready to make a decision. Follow up consistently, but don't be aggressive. A gentle reminder or check-in can keep you on their radar without being annoying.
Depending on your market and the product or service you sell, it could take a dozen or so contacts with a prospective customer before they purchase from you. Make sure that you have processes in place to be able to follow up effectively with your prospective customers.
If you're serious about growing your business, you need a strong lead-generation strategy in place. Whether you want to improve your SEO, run more effective Google Ads, or refine your social media strategy, we can help.
Take the first step today—get a free website review and SEO audit to see how your online presence stacks up or complete the form below and we will be in touch. Let's start turning more leads into paying customers!
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